CAR

Discover expert diagnostics and repairs for cars, RVs, and boats. Our skilled team ensures dependable service,

Premium Parts and Repairs for Cars, Boats, and RVs

Explore our wide range of expert services focused on diagnostics, maintenance, and customer care.

Comprehensive Diagnostics

Accurately identify issues with your vehicle using our advanced diagnostic tools.

Professional Repair Services

Expert repairs tailored to extend the life and performance of your vehicle.

Comprehensive Diagnostics

Don’t just through parts at it diagnosis it

Comprehensive Diagnostics

State-of-the-art diagnostics to quickly identify and solve vehicle issues with precision.

Expert Repair Services

Skilled technicians provide reliable repairs for cars, RVs, and boats to keep you on the road.

Extensive Parts Selection

A wide range of parts available to fit every make and model, ensuring quality and compatibility.

General Service and Maintenance

CAR

Terms and Conditions
CAR (Curtis Allen Repair CAR) requires that all personal/work property be removed from the vehicle prior to the established check-in time, including the center console, glove box, trunk, under the seats, and any other compartments you would like serviced. Any compartments containing possessions/items will not be cleaned or emptied. Though we do our best to be mindful/respectful, we are not liable for any damage, loss, or misplacement of any items/belongings left in the vehicle. We request that your vehicle have an adequate amount of fuel for travel. If the vehicle does not have adequate fuel, a team member will fuel the vehicle enough to reach its destination and charge a fueling fee. We require that any car seats or booster seats be disconnected and removed prior to services. Car seats will not be cleaned and/or reinstalled. We reserve the right to alter or move a scheduled appointment due to staff levels, weather conditions, and/or machinery malfunctions. Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odor, human or animal biological waste, mold, mildew, chemical spills, chemical overlay, or any other hazardous material may void our service guarantee. Any vehicles picked up/dropped off outside the Grimes areas will incur a $145.00 travel fee.
Services rendered to the vehicle must be paid in full before leaving our lot.Unless the client specifies otherwise, only the client is permitted to pick up the vehicle.

Drop Off Processes:
On a Case By Case Bases

Deposit & Booking:
The client’s deposit secures their appointment time. We require a minimum deposit of $145.00 or 20% of the cost of service, whichever is greater. CAR requires a 100% pre-payment on any parts that need to be ordered to complete the approved work. Any appointment cancellations that violate our cancellation policy will result in clients’ loss of deposit. Any payments made on nonrefundable parts are nonrefundable. There may be a restocking fee for parts that are returned or abandoned, and the customer will be responsible for this fee. NO CASH REFUNDS
Pricing & Payment
All vehicles are subject to an inspection before starting services to identify any areas that may require extra work/materials that are not included in the advertised pricing. We reserve the right to adjust the listed pricing due to vehicle condition and/or size.
Invoices and/or receipts will be rendered by CAR to the client via email, text, and/or paper copy once the services have been paid in full.
We accept all major credit cards. A 3-3.5% fee for all credit/debit payments
( NO CASH REFUNDS )

24Hr Cancelation and Rescheduling:
CAR requires 24-hour notice prior to canceling or rescheduling any appointment or service. If the client cancels or reschedules their appointment without a 24-hour notice, the client will not be refunded their deposit. In cases of inclement weather and the client would like to reschedule their appointment within the next 24 hours, the client’s deposit will still be valid on the newly scheduled appointment. Failure to arrive within 30 minutes of your scheduled appointment time will result in the cancellation of the appointment by CAR and will be considered a non-rescheduled cancellation.
Pick up and Drop Off:
A secure lockbox is on the right-hand side of our storefront. Should a tech be available to receive the vehicle, the client is to leave the keys in a provided and filled-out envelope in the lockbox. We are not responsible for vehicles or keys left outside.
Should the client request to pick up the vehicle after hours, they may request that the keys be left with the vehicle. CAR is not liable should the vehicle or vehicle key be stolen, damaged, moved, and/or lost.
CAR does not store vehicles. However, should the need arise, CAR will provide a vehicle storage waiver for the customer to sign separately from this document.
Estimates:
Estimates given to customers from CAR are valid for thirty (3) days from the date they were written. CAR reserves the right to re-estimate projects after thirty (3) days.
Service Guarantee:
Upon completion of the vehicle, we will walk the client through a satisfaction inspection. Service claims must be presented in person to CAR within 48hrs.
NO CASH REFUNDS
Off-Site Service Requirements:
Mobile services require space to perform our services, permission to be on the property if you are not the owner, a safe location, safe conditions to service your vehicle, and access to a 110v electrical outlet. Should the tech arrive, the above conditions are not met, and/or the client fails to arrive, the appointment will be considered canceled. Minumem Fee $145.00
Multiple Service Clause – Department Breakdown:
The doors, tailgate, trunk, and hood of the vehicle may be open for extended periods to allow access to clean and/or repair; this may cause the battery to run low on charge. We will charge the vehicle battery as/if needed. Some services require specific after-care instructions that CAR will provide. These services may have optical imperfections. The optical imperfections will likely go away once the time period has passed. If the imperfections remain even after following the care sheet, the client will bring the vehicle in for a warranty inspection. Should the client neglect the care sheet as determined by CAR, no action will be taken.
Warranties:
NO Warranties on Custom Projects (custom Cars, Race Cars, Motor Rebuilds), Custom Fabrication, customer provided parts, Performance Part Install, Only State Approved Performance Parts Will Be Installed, warranties will not be honored by any other repair facility, Any Disputes Will Be Handled Through Arbitration
Aftermarket Parts:
CAR does not and will not warrant aftermarket parts that are on the vehicle or are provided for installation. Parts such as, but not limited to, aftermarket lug nuts can crack, peel, or warp and are out of the control of our technicians, and CAR will not be held responsible for replacement.
Tires/Wheels/Parts may not be from the Original Equipment Manufacture:
This invoice and estimate, if required/requested, may have been prepared based on the use of replacement parts (also known as non-OEM, aftermarket, and crash parts) supplied by a source other than the manufacturer of your motor vehicle. Warranties applicable to these replacement parts are provided by the manufacturer or distributor of these parts rather than the manufacturer of your vehicle.
Environmental Waste or Tire Disposal:
If applicable, this invoice includes a waste tire fee imposed by state law at the rate established
thereunder.
Return or Inspection of Replaced Parts:
You are entitled to inspect or have returned to you all replaced parts, except those that are too heavy or large, those required to be sent back to the manufacturer (core) or distributor because of warranty work or an exchange agreement, or any part required by any federal or state statute, rule, or regulation to be disposed of by the facility.
Vehicles with App Accessible Cameras:
All cameras will be blocked for the safety of our team members and our facility.
Liability:
CAR reserves the right to change any policies, terms, and conditions at any time.
We will do our best to post updates to these terms and policies on our web page.
We will collect client information such as name, phone number, email, and payment information. This information will be used in relation to the vehicle serviced for purposes of communication, records, deposit, payment, and/or liability of the vehicle. Personal information given by the client will not be shared with any 3rd party unless necessary to service the vehicle, and with clients’ permissions are granted.
Tech will provide clients with an after-care sheet for any related services performed on the vehicle. We are not liable for any damages, imperfections, and/or issues resulting in negligence by not following the aftercare sheet.
CAR assumes no liability for pre-existing damage or damage hidden behind other issues.
Due to reasons beyond our control, CAR is not liable for receiving damaged or
incorrect parts, which may delay service times.
Sublease Work:
CAR’s goal is to keep as much work in-house as possible. However, we may sublease some services that we do not perform in-house. These services include, but are not limited to, windshield replacements, sensor recalibration, or dealer-only resets. In the event that we sublease work to a third party, your contact and vehicle information may be provided to this party, and CAR assumes no liability for the services performed by a third party.
Consumer Protection:
CAR is Not responsible for losses or damage to cars or articles left in cars in case of fire, theft, or
any other causes beyond our control. CAR will not be liable for any damage that is incurred directly or
indirectly on the vehicles or operators or passengers of the vehicle.
I hereby authorize the above services to be completed with the necessary material and grant The
CAR and the employee’s permission to operate the vehicle described on streets,
highways, or elsewhere for pickup and delivery. An express mechanics lien is hereby acknowledged on the vehicle to secure the amount of the services done.
I understand this vehicle is subject to repossession in if payment for services and/or products rendered is dishonored or not rendered at All
Service Approval: forms Of Approval
Written, Phone, Email, Text, and Drop off By Tow Truck
I hereby authorize Approved services to be completed with the necessary material and grant CAR and the employee’s permission to operate the vehicle described on streets, highways, or elsewhere for pickup and delivery. An express mechanics lien is hereby acknowledged on the vehicle to secure the amount of the services done.
I understand this vehicle is subject to repossession by the repair shop, if payment for services and/or products rendered is dishonored. Or Rendered at All